Last Updated: January 22, 2026
Introduction
9CAMPNOU (“we,” “our,” or “us”) operates the website 9campnou.com and store.9campnou.com. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website or purchase our digital products.
Information We Collect
Information You Provide
• Name and Email Address: When you purchase products, subscribe to our newsletter, or contact us
• Payment Information: Processed securely through Stripe (we do not store payment card details)
• Communication Data: Any messages you send us via email
Information Collected Automatically
• Usage Data: Pages visited, time spent, clicks, and navigation patterns
• Device Information: Browser type, operating system, IP address
• Cookies: See our Cookie Policy for details
How We Use Your Information
We use your information to:
• Process and deliver your digital product purchases
• Send order confirmations and download links
• Respond to your inquiries and provide customer support
• Send marketing emails (only with your consent)
• Improve our website and services
• Comply with legal obligations
Legal Basis for Processing (GDPR)
We process your data based on:
• Contract Performance: To fulfill your orders
• Legitimate Interest: To improve our services and prevent fraud
• Consent: For marketing communications (you can withdraw anytime)
• Legal Obligation: To comply with tax and accounting laws
Data Sharing and Disclosure
We share your information only with:
• Payment Processors: Stripe (for payment processing)
• Email Service Providers: To send transactional and marketing emails
• Analytics Services: Google Analytics (anonymized data)
• Legal Requirements: When required by law or to protect our rights
We never sell your personal information to third parties.
Your Rights (GDPR & CCPA)
You have the right to:
• Access: Request a copy of your personal data
• Rectification: Correct inaccurate information
• Erasure: Request deletion of your data
• Restriction: Limit how we process your data
• Portability: Receive your data in a transferable format
• Objection: Opt out of marketing communications
• Withdraw Consent: At any time
To exercise these rights, contact us at: hello@9campnou.com
Data Retention
• Purchase Records: 7 years (for tax purposes)
• Email Subscribers: Until you unsubscribe
• Website Analytics: 26 months (Google Analytics default)
Data Security
We implement appropriate technical and organizational measures to protect your data, including:
• SSL/TLS encryption for data transmission
• Secure payment processing via Stripe
• Regular security updates and monitoring
• Limited access to personal data
However, no method of transmission over the internet is 100% secure.
International Data Transfers
Your data may be transferred to and processed in countries outside the European Economic Area (EEA). We ensure appropriate safeguards are in place through:
• EU-US Data Privacy Framework
• Standard Contractual Clauses
• Adequacy decisions by the European Commission
Children’s Privacy
Our services are not directed to individuals under 16. We do not knowingly collect personal information from children.
Third-Party Links
Our website may contain links to third-party sites. We are not responsible for their privacy practices. Please review their privacy policies.
Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated “Last Updated” date. Continued use of our services constitutes acceptance of the updated policy.
Contact Us
For privacy-related questions or to exercise your rights, contact us:
Email: hello@9campnou.com
Address: Carrer Sant Elm 71, 4-3, 08003 Barcelona, Spain
Data Protection Officer: Adrian Bialkowski (hello@9campnou.com)
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